Returns & Exchanges
At Steel Cuts, we stand behind the quality of our products and offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; ensure the original tags are attached and the product is in its original packaging.
- 4.Receive Your Refund
After our warehouse team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.